Contact
Questions? We read every one.
No ticket queues, no chatbots. One inbox, answered by a human who knows the product.
Email us
support@trystackroast.comResponse time
Within 1 to 2 business days. Report-delivery issues jump the line.
Helps us help you
Include the email you purchased with and your approximate purchase date. We never ask for payment details over email.
Faster than email
Where is my report?
Paid audits are delivered by email, usually within minutes. Check spam and search for "StackRoast." Still missing after an hour? Email us with your purchase date.
Refunds and billing
Reports are digital and final once delivered. If a technical issue stopped you from receiving yours, write us within 7 days and we will make it right.
How the audit works
Evidence tiers, sourcing, and what the audit cannot do are all spelled out on the methodology page.
Read the methodology →Browse the full FAQ for everything else, or review our Terms and Privacy Policy.